With the rapid development of the Internet, the traditional hotel ushered in a revolutionary reform. Now, intelligent hotel is the product of the combination of information technology and hotel. What are the changes between smart hotel and traditional hotel?
1Experience: more humanized and scientific
Traditional hotels often need to wait in line for manual check-in when there are many passengers; The access card can not be identified or left in the room, lost, the operation of equipment in the room is complex, and the number of panel switches is countless. This will greatly reduce the check-in experience.
Check in smart hotel, you can check in, renew and check out at the self-service check-in machine. When checking in, guests can also get the password and two-dimensional code of intelligent access control to ensure fast and safe entry.
The intelligent panel, wechat applet and intelligent speaker in the intelligent room can realize the unified management of lighting, intelligent curtains, air conditioning and other intelligent devices. The smart speaker can also be connected with the hotel management system to provide customized personalized service for guests, greatly improving the service experience.
2. Reduce the manpower burden and improve the operation efficiency
Hotel in the construction process, will invest a lot of equipment and terminals, but many guest room equipment running for a long time, will inevitably lead to failure. The traditional hotel equipment operation and maintenance tools are backward, it is difficult to achieve real-time monitoring and pre check equipment status, and troubleshooting is not timely.
Zhuohao smart hotel can realize the visual management of hotel room equipment, monitor the status of equipment in real time, provide early maintenance service, and deal with equipment problems quickly and timely;
Intelligent hotel can help the hotel to establish a perfect operation and maintenance management process, improve the operation and maintenance efficiency, and ensure the good operation of hotel equipment; Intelligent customer control system liberates human resources from tedious work and brings customers more intimate service.
For example, the intelligent service robot can not only guide the direction for the guests, but also deliver takeout for the guests, saving the hotel's labor cost and making up for the lack of safety in the past.
3. Reduce costs, increase revenue, broaden revenue channels, and make various operating costs more controllable
The cost of hotel is mainly composed of energy consumption, manpower, marketing and other costs. Compared with traditional old hotels, intelligent hotel system can monitor and analyze room equipment and energy consumption, and reduce room energy consumption through intelligent energy-saving algorithm.
In terms of marketing, smart hotel establishes consumer portraits through big data analysis, and provides corresponding hotel services and products according to the characteristics of different guests, so as to maximize data value and help improve guest stickiness; Through the establishment of the hotel's own marketing platform, we can get rid of the dependence on OTA platform and reduce the marketing cost; Develop new hotel retail business,
Reducing cost and increasing revenue are the basic requirements of hotel operation, and improving guest experience and management efficiency is the original intention of the hotel. Living in a smart hotel will create a comfortable living environment for the guests, realize the energy saving, environmental protection and efficient operation and management of the hotel environment, continuously enhance the core competitiveness of the hotel itself, and make it stand out in the hotel army. Facing the "early" traditional hotel, it is better to embrace the trend of the times than to survive in the cracks!
